Frequently asked questions
What is bPOWERd and how does it work?
Our battery rental service allows you to rent portable batteries to power or charge your devices on the go. We are currently offering two battery sizes; a small (300Wh) and large (1000Wh). To use this service simple head to your nearest bp convenience store and: 1. Rent the battery size of your choosing 2. Take it home and use it to power your devices 3. Return the battery to the same bp store
What type of batteries are they?
Lithium ion.
Can I charge the battery at home?
No, you cannot charge the battery at home. Attempting to disassemble, modify, or open the battery is dangerous and is in violation of the terms and conditions of our service.
How do I know if the battery is on?
To turn on the battery, press the power button for 3 seconds. Once the battery is on, press the LED button to turn on the LED display which will show the available charge.
What are some key specifications of the batteries?
bPOWERd 300 Capacity: 300Wh max One 3-point socket 2 USB output, 1 USB-C output 1 AC output Weight: 4.5kg bPOWERd 1000 Capacity: 1000Wh max Two 3-point sockets 3 USB output, 2 USB-C output 2 AC output Weight: 9.5kg
What appliances should I use the battery with?
bPOWERd 300 We recommend this device to power: Lightbulbs Laptops Televisions Mobile phones Tablets Fans Wi-fi modems This battery can charge a maximum of two devices at once. (three for the bPOWERd 1000) bPOWERd 1000 We recommend this device to power: Lightbulbs Laptops Televisions Mobile phones Tablets Fans Wi-fi modems Small refrigerators It can power multiple devices simultaneously, however, we recommend not using more than three devices at once.
What appliances should I not use the battery with?
Do not use devices with high power demand, including: Microwaves Blenders Portable heaters Hair dryers These devices typically require more power than the battery can provide.
How long does the battery last?
Battery discharge time is dependent on the device's power demand, so actual times of full discharges will vary. However, we suggest using the following formulas: bPOWERd 300 (300wH) DC powered devices: 300Wh x 0.90/rated power of the device (W) AC powered devices: 307.2Wh x 0.85/rated power of the device (W) bPOWERd 1000 (1000wH) DC powered devices: 974.4Wh x 0.90/rated power of the device (W) AC powered devices: 974.4Wh x 0.85/rated power of the device (W)
What safety precautions should I take while using the batteries?
Do not expose the batteries to extreme temperatures (below -50C and above 45C) Use devices within the battery's power range Do not attempt to open, modify, or repair the batteries Keep the batteries away from water and other liquids to prevent damage and/or risk of electrocution Keep the batteries out of reach of young children to prevent injury
What should I do in case of any issues with the rented battery?
If you encounter any issues with the rented battery, please contact our customer support immediately for assistance and to report the problem.